Lead Butler

Hokian Oka Electronics · 📍 Sanur, Bali · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 20.000.000 – Rp 25.000.000 per month
Hokian Oka Electronics is seeking a highly organized and detail-oriented Lead Butler to join our team in Sanur, Bali. As a Lead Butler, you will be responsible for overseeing the daily operations of our guest services, ensuring that all guests have a comfortable and enjoyable stay. This role offers a competitive salary and a chance to be part of a dynamic and growing company.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of guest services, including check-in, check-out, and room service.,Ensure that all guest rooms are clean, tidy, and well-maintained according to our standards.,Coordinate with housekeeping, maintenance, and other departments to ensure smooth operations.,Handle guest complaints and concerns, resolving them in a timely and satisfactory manner.,Train and mentor junior butlers to ensure they meet our high standards of service.,Maintain accurate records of guest services and operations for reporting purposes.,Ensure that all health and safety regulations are followed in the guest areas.,Promote a positive and welcoming atmosphere for all guests and staff.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience in a similar role, preferably in a hotel or hospitality setting.,Strong organizational and time management skills.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with hotel management software and systems.,Knowledge of local regulations and customs in Bali.,Fluent in Indonesian and English.,Ability to lift and move heavy objects as needed.

🛠️ Keahlian

Leadership and team managementCustomer service and guest relationsProblem-solving and conflict resolutionAttention to detail and quality controlMultitasking and prioritizationBasic computer skills and familiarity with hotel management software
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